How To Join A Zoom Support Group
1. Select the group that is the best fit for you (check out our "Groups" tab above!)
2. Register using the registration link on the group page
3. You will automatically receive an email titled "[Support Group Name] Confirmation" from NAMI Santa Cruz
4. The link to the group is about halfway down the email, next to the sentence that says "Join from PC, Mac, Linux"
5. Click that link at the time of the group to join. You can use the same link for all future meetings of that group, and re-register anytime if you lose the email or link.
1. Select the group that is the best fit for you (check out our "Groups" tab above!)
2. Register using the registration link on the group page
3. You will automatically receive an email titled "[Support Group Name] Confirmation" from NAMI Santa Cruz
4. The link to the group is about halfway down the email, next to the sentence that says "Join from PC, Mac, Linux"
5. Click that link at the time of the group to join. You can use the same link for all future meetings of that group, and re-register anytime if you lose the email or link.
How To Use Zoom
1. You can attend these online meetings on your computer, smart phone or with a phone call (no computer needed). You do NOT need a Zoom account to attend but if you would like to sign up beforehand you can go to their website Zoom Signup.
2. If using a smart phone: Go to the Google Play or Apple Store. Search for Zoom and download the FREE Zoom Cloud Meeting app. (WATCH A VIDEO)
3. Open the provided link on your phone or email and join the meeting! If using your computer, the Zoom program will automatically download. Follow the download prompts and you are in! (WATCH A VIDEO)
*If you would like to download Zoom beforehand, go to Zoom Download.*
1. You can attend these online meetings on your computer, smart phone or with a phone call (no computer needed). You do NOT need a Zoom account to attend but if you would like to sign up beforehand you can go to their website Zoom Signup.
2. If using a smart phone: Go to the Google Play or Apple Store. Search for Zoom and download the FREE Zoom Cloud Meeting app. (WATCH A VIDEO)
3. Open the provided link on your phone or email and join the meeting! If using your computer, the Zoom program will automatically download. Follow the download prompts and you are in! (WATCH A VIDEO)
*If you would like to download Zoom beforehand, go to Zoom Download.*
Zoom Troubleshooting Tips
- If you are unable to join the call from the link, download the Zoom app first and then try again.
- You may also watch this video on how to join a Zoom meeting.
- You may also watch this video on how to join a Zoom meeting.
- If you are unable to hear others, but they can hear you, please make sure the volume is turned on and up on your computer, and/or any speakers that you are using are plugged in and turned on. If this does not solve the issue, follow the instructions in the next bullet points.
- If you are not being heard, please leave the call by clicking "Leave Meeting" in the top or bottom right hand corner, and join again making sure to follow the guidelines below.
- Computer users:
- Make sure you "Join with computer audio" so we can hear you! (Computer audio is best if possible, otherwise you may choose the Dial In option)
- Make sure you "Join with computer audio" so we can hear you! (Computer audio is best if possible, otherwise you may choose the Dial In option)
- Smartphone users:
- Allow Zoom to access your microphone so we can hear you!
- Select "Call using internet audio" for the easiest audio option. You may also select "Dial In".
